SHRA combines real successful case studies and the latest knowledge to create effective training programs specifically for the Malaysian retail industry addressing various elements from retail management such as inventory, manpower, sales, supply chain, succession and leadership, crisis and risk, presentation, digitalisation to New Retail, and more.
Programs Overview
With 40 programs and more in the pipline, SHRA is determined to provide the retail industry with a wide range of upskilling programs.
Transform how you lead people across different ethnic background, generation and personalities. Our Leadership and Management Series will equip you with leadership tools that can significantly reduce people related challenges.
RETAIL OPERATIONS STAFF COMPETENCE SERIES
Eliminate cost and time wastage from ineffective operational activities with our retail operations staff competence series. In this program, your retail staff will learn important skillsets such as store management and insider secrets to increase sales effectiveness.
RETAIL HQ STAFF COMPETENCE SERIES
HQ people are the backbone of retail business, supporting operational needs in outlets. Our Retail HQ Staff Competence Series focuses on creating positive changes, new ideas and effective communication.
RETAIL MANAGEMENT SERIES
Get updated industry knowledge, market trends and challenges with our highly interactive Retail Management Series. You will explore how retail landscapes have changed and learn methods on strategizing sustainable retail business.
OFFICE APPLICATION SERIES
We offer Beginners to Advanced training courses including Excel advanced functions and Excel Pivot Tables. Our Office Application Series will be teaching you some of the most powerful Excel function that will improve your productivity.
WORK STANDARD SERIES
Nothing is more effective than consistency when it comes to making your company, or your performance, Stand Out. Our work standard series aims to form the right habits that leads you to success